Payment Policy

Last Updated: June 2026

At Pawnesta, we are committed to providing a secure, simple, and transparent payment experience for every customer. This Payment Policy outlines the payment methods we accept, how transactions are processed, and what you can expect when you complete a purchase on our website.

By placing an order through our website, you agree to the terms outlined in this Payment Policy.

Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal
  • Shop Pay

All payments are processed in U.S. Dollars (USD).

Payment Processing

  • All transactions are processed securely through Shopify Payments and other trusted payment processors.
  • Payment must be received and confirmed in full before your order is processed and shipped.
  • You will receive an order confirmation email once your payment has been successfully processed.
  • Pawnesta does not store or have access to your full credit or debit card information. All payment data is encrypted and handled securely by our payment processors.

Payment Security

We take the security of your financial information seriously.

  • Our website uses SSL (Secure Socket Layer) encryption technology to protect all data transmitted during checkout.
  • All payment transactions are processed in compliance with PCI-DSS (Payment Card Industry Data Security Standard) requirements.
  • We continuously monitor transactions to detect and prevent fraudulent activity.

Order Verification

To protect our customers and prevent fraud, Pawnesta reserves the right to:

  • Verify payment information before accepting an order.
  • Cancel or decline any order that appears to be fraudulent or suspicious.
  • Request additional verification from the customer if needed before processing an order.

If your order is placed on hold for verification, we will contact you at the email address or phone number provided during checkout.

Taxes

  • All applicable sales taxes are calculated and displayed at checkout based on your shipping destination and local tax regulations.
  • All prices on our website are listed in U.S. Dollars (USD) and may be subject to applicable taxes.

Failed or Declined Payments

If your payment is declined:

  • Please check that your billing information matches what is on file with your bank or card issuer.
  • Contact your bank or payment provider to ensure no restrictions are placed on your account.
  • Try an alternative payment method if the issue persists.
  • Contact us at support@pawnesta.com if you need further assistance.

Promotional Codes & Discounts

  • Promotional codes and discount offers must be applied at checkout and cannot be applied after an order has been placed.
  • Only one promotional code may be used per order unless otherwise stated.
  • Pawnesta reserves the right to cancel orders where promotional codes have been misused or applied fraudulently.

Refunds

All refund terms are outlined in our Return & Refund Policy. Approved refunds will be issued to the original payment method used at checkout and are typically processed within 5–10 business days.

Contact Us

If you have any questions about our Payment Policy or need assistance with a transaction, please contact us:

Pawnesta

Email: support@pawnesta.com

Phone: +1 (209) 904-4446

Address: 3430 S Willow Ave, Fresno, CA 93725, USA

Business Hours: 09:00 AM to 05:00 PM, Monday to Friday

Time Zone: (GMT-08:00) Pacific Standard Time (PST)

Saturday – Sunday: Closed